Frequently Asked Questions
Find the answer to your questions
Check-in starts at 14:00 and check-out is until 12:00 noon. If you need an early check-in or late check-out, please let us know in advance and we will do our best to accommodate you.
Yes, we offer a transfer service to and from the Mariscal Sucre International Airport for an additional $30 per trip. Please contact us to schedule your transfer.
Yes, we offer a buffet breakfast included in the stay of all our guests and also a breakfast service in the room for an additional healthy cost.
Yes, we offer free private parking for all our guests. It is not necessary to reserve in advance.
Yes, we offer laundry service at a cost per article of clothing. You can request this service through the front desk.
Yes, Hotel Zen is a Pet Friendly place where you can bring your best friend. Remember that you will be required to provide a security deposit to cover any potential damage.
